Please note this agenda is subject to change. 


08:30 - 09:00 Arrival and Registration 

09:00 Chair's Welcome Remarks 
Calum Di Lieto, Editor, C&IT 


Take celebrity Juice, The Generation Game mix it up with some Master Mind and Never Mind the Buzzcocks and you have the Game Show.

A high energy game show style session fronted by the best in the business, low on cheese, high on class, no two Zing Shows are ever the same.

Hosted by Zing Events

10:00 CASE STUDY: How to Make Your Event Memorable Through Bespoke and Personalised Event Experiences 
Event design is a crucial part of ensuring the experience you offer is one of a kind; this session will explore techniques event planners use in the event design and strategy process and how that can change the overall perspective of an individual’s experience. Through a practical case study, you will have the opportunity to learn how to develop a creative use of budget in order to achieve on-site success whilst containing costs. Finally, you will have a chance to better understand the role of social media promotion and data-driven marketing to ensure the whole event lifecycle delivers a personalised journey for your delegates. 

10:30 Pre Arranged 1-1 Meetings/Huddles 
Please refer to your personalised agendas for your meeting schedules and/or assigned huddles.

11:45 Networking Break

12:15 PANEL DISCUSSION: Increasing Delegate Engagement
Any event professional would probably tell you that increasing delegate numbers year on year is a constant challenge they have to face, especially when operating in a competitive and saturated market. This couldn’t be achieved without collaborating with and leveraging key stakeholders; in fact, becoming a pro at this could make a real difference between success and failure. In this session, we will share views on how to get the best out of your stakeholders as well as discuss any new ideas to use along the process of creating and running events, including upcoming technology. 
Julie Furby, Head of Events & Hospitality, KPMG
Joy Thomas, Global Events Operations Manager, IQVIA

13:00 Lunch and Networking Break 

14:00 Pre Arranged 1-1 Meetings/Huddles 
Please refer to your personalised agendas for your meeting schedules and/or assigned huddles. 

15:15 PANEL DISCUSSION: Building a Solid Relationship With Your Procurement Team  
Procurement in the MICE industry is increasingly gaining a prominent role; however, this still represents some challenges. In fact, corporate event professionals - despite recognising the importance of co-operating with a procurement team - often feel the latter needs to better understand how the MICE industry operates. On the other hand, procurement teams can be instrumental in driving ROI, engage with suppliers and ensure major budget savings as well as identify how to deliver a successful event without wasting important resources where unnecessary. In this panel, we will discuss how this partnership can ensure event professionals focus on how to give the best experience to their clients by relying on their procurement team. We will also touch base on how to negotiate if, instead, you don’t have a procurement team to rely on by providing key tips on how to bargain with your suppliers.
Hetal Dassani, Global Procurement Director, Knect365 (Part of informa)
Alison Williams, Head of Events, L'Oreal
Dawn Severn, Events Manager, AXA Insurance
Jacqui Davies, Head of Group Events, Zurich Insurance Company

16:00 Networking Break

16:30 Pre Arranged 1-1 Meetings/Huddles 
Please refer to your personalised agendas for your meeting schedules and/or assigned huddles.

Keynote from a business inspirational speaker
More details to follow

18:00 Closing Remarks 

18:10 Check In and Relax 

19:00 Drinks Reception

20:00 Dinner and Entertainment 


09:00 Welcome Back Introduction 
Calum Di Lieto, Editor, C&IT 

09:30 PANEL DISCUSSION: Practical Steps to Create a Sustainable Events Industry
What can we do as an industry to create a 100% sustainable event? During this panel, we will discuss what simple things venues and organisers can do, such as reusable water bottles or using apps instead of printed delegate guides. But what are the major limits to delivering sustainable events? Both panellists and the audience will debate on what the possible objectives should be, best practices you could follow and tools you can employ when addressing them through an event sustainability plan. We will also take into consideration other aspects, such as how to provide a safe environment for event staff and participants through an onsite emergency and risk-management plan. We will also highlight the benefits of selecting destinations that have high renewable energy use as well as venues and corporates highly focused on reducing the use of disposable event materials.
Jane Pettman, Senior Events Manager, SalesForce
Clara Lloyd-Beavis, Director of Sales, The Langham
Jordanna Virdee, Event Manager, Barclays International Events

10:15 Networking Break 

10:30 Pre Arranged 1-1 Meetings
Please refer to your personalised agendas for your meeting schedules.

12:05 Wrap Up Impromptu Panel With Audience and Speakers

12:50 Chair's Closing Remarks

13:00 Lunch and Departure 

  • RT @CITmagazine: For a winning bid - pick two from 'good, fast and cheap': #eventprofs #CITForum…

  • RT @CITmagazine: Union of International Associations heading to Prague in 2020: #eventprofs @UIA_org…

  • RT @CITmagazine: Case study: Eddie Stobart Summer Ball at @mcr_central- #eventprofs

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