Please note this agenda is subject to change. 


08:30 - 09:00 Arrival and Registration 

09:00 Chair's Welcome Remarks 
Calum Di Lieto, Editor, C&IT 


Take celebrity Juice, The Generation Game mix it up with some Master Mind and Never Mind the Buzzcocks and you have the Game Show.

A high energy game show style session fronted by the best in the business, low on cheese, high on class, no two Zing Shows are ever the same.

Hosted by Zing Events


This keynote covers a smorgasbord of topics, from the science of motivation, engagement, and productivity, to influence, persuasion and decision making.
Key takeaways:

  • The real science behind motivation and why most organisations have it all wrong
  • Use principles of persuasion to influence
  • Lead engaged and motivated teams
  • Utilise lateral and critical thinking skills
  • Build and develop decision making skills

David will take attendees on a whistle stop tour of the ground-breaking research on motivation, persuasion, influence, engagement and high performance. From beginning to end the attendees will be asked to step out of their comfort zone, engage, interact and think about some of the big and little issues within their organisation and consider ways to apply the takeaways from the keynote and workshop tomorrow.

David Meade, David Meade Ltd

10:30 Pre Arranged 1-2-1 Meetings
Please refer to your personalised agendas for your meeting schedules

11:45 Networking Break

12:15 PANEL DISCUSSION: Increasing Delegate Engagement
Any event professional would probably tell you that increasing delegate numbers year on year is a constant challenge they have to face, especially when operating in a competitive and saturated market. This couldn’t be achieved without collaborating with and leveraging key stakeholders; in fact, becoming a pro at this could make a real difference between success and failure. In this session, we will share views on how to get the best out of your stakeholders as well as discuss any new ideas to use along the process of creating and running events, including upcoming technology. 
Julie Furby, Head of Events & Hospitality, KPMG
Joy Thomas, Global Events Operations Manager, IQVIA
Natalie Davies, Project Manager of ITV Experiences, ITV

13:00 Lunch and Networking Break 

14:00 Pre Arranged 1-2-1 Meetings
Please refer to your personalised agendas for your meeting schedules.

15:15 PANEL DISCUSSION: Building a Solid Relationship With Your Procurement Team  
Procurement in the MICE industry is increasingly gaining a prominent role; however, this still represents some challenges. In fact, corporate event professionals - despite recognising the importance of co-operating with a procurement team - often feel the latter needs to better understand how the MICE industry operates. On the other hand, procurement teams can be instrumental in driving ROI, engage with suppliers and ensure major budget savings as well as identify how to deliver a successful event without wasting important resources where unnecessary. In this panel, we will discuss how this partnership can ensure event professionals focus on how to give the best experience to their clients by relying on their procurement team. We will also touch base on how to negotiate if, instead, you don’t have a procurement team to rely on by providing key tips on how to bargain with your suppliers.
Hetal Dassani, Global Procurement Director, Knect365 (Part of informa)
Alison Williams, Head of Events, L'Oreal
Dawn Severn, Events Manager, AXA Insurance
Jacqui Davies, Head of Group Events, Zurich Insurance Company

16:00 Networking Break

16:30 Pre Arranged 1-2-1 Meetings
Please refer to your personalised agendas for your meeting schedules.

17:30 CASE STUDY: Delivering an Engaging and Memorable Event With a 'More For Less' Approach 
This Case study will be lead by Tata Steel, the Grand Prix winner of the 2018 C&IT Awards.
Lindsay Andrews, Regional Business Development Manager, Tata Steel

18:00 Closing Remarks 

18:10 Check In and Relax 

19:00 Drinks Reception

20:00 Dinner and Entertainment 


09:00 Welcome Back Introduction 
Calum Di Lieto, Editor, C&IT 

09:30 PANEL DISCUSSION: Practical Steps to Create a Sustainable Events Industry
What can we do as an industry to create a 100% sustainable event? During this panel, we will discuss what simple things venues and organisers can do, such as reusable water bottles or using apps instead of printed delegate guides. But what are the major limits to delivering sustainable events? Both panellists and the audience will debate on what the possible objectives should be, best practices you could follow and tools you can employ when addressing them through an event sustainability plan. We will also take into consideration other aspects, such as how to provide a safe environment for event staff and participants through an onsite emergency and risk-management plan. We will also highlight the benefits of selecting destinations that have high renewable energy use as well as venues and corporates highly focused on reducing the use of disposable event materials.
Clara Lloyd-Beavis, Director of Sales, The Langham
Jordanna Virdee, Event Manager, Barclays International Events
Tim Benson, Team Leader - Sustainable Event Power, Sustainable Events Alliance

10:15 Networking Break 

10:30 Pre Arranged 1-2-1 Meetings
Please refer to your personalised agendas for your meeting schedules.

12:05 Wrap Up Impromptu Panel With Audience and Speakers

12:50 Chair's Closing Remarks

13:00 Lunch and Departure 

  • Our impromptu panel on crisis management kicks off @chewtonglen #eventprofs #citforum

  • BCD Meetings and Events consolidates all European acquisitions #eventprofs

  • Why 'less' is more in the future of event tech #eventprofs

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